Yaska Travel – Policy Document

1. Terms and Conditions

Booking and Payment

• All bookings must be confirmed with a deposit or full payment, as specified at the time of reservation.
• Full payment is required prior to ticket or travel document issuance.
• Prices are subject to change until the booking is confirmed and paid in full.

Cancellations and Refunds

• Cancellation requests must be submitted in writing.
• Refunds (if applicable) are subject to the policies of airlines, hotels, cruise lines, or other service providers.
• Administrative fees may apply to all cancellations.

Changes and Amendments

• Any request to amend a booking (dates, names, etc.) may incur additional charges.
• Changes are subject to availability and the terms of the relevant service providers.

Travel Documents and Requirements

• Travelers are responsible for ensuring they have valid passports, visas, and other necessary documents.
• Yaska Travel is not liable for any denial of entry or additional costs incurred due to invalid documents or non-compliance with immigration requirements.

Insurance

• Travel insurance is strongly recommended to cover cancellations, medical emergencies, baggage loss, and other unforeseen events.
• Yaska Travel is not liable for costs arising from a lack of insurance coverage.

Liability Disclaimer

• Yaska Travel acts as an agent between clients and service providers. We are not responsible for acts, omissions, or failures by third-party vendors.
• We are not liable for delays, cancellations, accidents, or losses during travel.

Force Majeure

• Yaska Travel is not responsible for disruptions due to events beyond our control (e.g., natural disasters, political unrest, pandemics, etc.).

Acceptance of Terms

• By booking with Yaska Travel, clients acknowledge and agree to these Terms and Conditions.

2. Privacy Policy

Information We Collect

• Personal details (name, email, phone number, address)
• Travel preferences and booking details
• Passport and visa information (when required)
• Payment and billing information
• Communication preferences

How We Use Your Information

• Process and manage travel bookings and inquiries
• Communicate with you about your reservations
• Provide customer support and updates
• Send promotional offers (only with your consent)
• Improve our services and website experience

Sharing Your Information

• We only share your information with third-party service providers (e.g., airlines, hotels, cruise lines) for the purpose of fulfilling your bookings.
• We do not sell or rent your personal information to third parties.

Data Security

• We implement security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

Your Rights

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent for marketing communications at any time

Cookies and Website Tracking

• Our website may use cookies to improve user experience and track site usage. You can manage cookie preferences through your browser settings.

Policy Updates

• This privacy policy may be updated from time to time. Any changes will be posted on our website with the revised date.

Contact Us Email: hmayow@gmail.com
Phone: 02081370550
Address: 5 Anglesea Road SE18 6EG

3. Booking Policy

Booking Confirmation

• All bookings must be confirmed with a deposit or full payment as required. Bookings are only guaranteed once full payment is received and a confirmation has been issued.

Traveler Information

• It is the responsibility of the customer to provide accurate traveller information including names as per passport, travel dates, and contact details.

Payment Methods

• We accept payments via bank transfer, credit/debit cards, and secure online payment gateways. Additional fees may apply depending on the payment method.

Booking Amendments

• Any changes to an existing booking must be requested in writing and are subject to availability and amendment fees.

4. Refund Policy

General Conditions

• Refunds are processed in accordance with the policies of the airlines, hotels, cruise lines, and other service providers involved in the booking.

Non-Refundable Services

• Some fares, tickets, and packages are non-refundable. These will be clearly communicated at the time of booking.

Refund Processing Time

• Approved refunds will be processed within 14–30 business days, depending on the complexity and provider response times.

Cancellation Charges

• Cancellations may incur charges based on provider policies and administrative fees from Yaska Travel.

5. Cookie Consent Message

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. By continuing to use our site, you consent to our use of cookies. You can manage your preferences in your browser settings.